German

Service

Our clinic offers a variety of interesting services, which you are welcome to make use of at any time.

The “Infotainment Center” is located in the reception area. You will learn everything of interest about our clinic there. At the touch of a button (touch screen) you can explore the whole clinic on the monitor. You will receive information about the entire spectrum of treatment, about the doctors and staff, about the facility as well as state-of-the-art information on medical science and dentistry. Short films and animations will make even the most complex themes understandable.

The entire clinic staff is available for individual consultation at all times. As a special service, we offer you a free, comprehensive and individual consultation on our appointment-free service afternoon. For this service, we dispense with the practice fee (a quarterly flat charge of 10 Euros, which is mandated by German law).

The dates of our service afternoons are available by telephone.

For anxious patients and for those who have not visited a dentist for a long time due to previous bad experiences with dental treatment, we offer special appointments for which we take extra time.

Please do not feel shy about mentioning this to our staff when you phone for an appointment.

For your relaxation during treatment, we have cordless headphones with which you can listen to your choice of music. Each treatment room also has a television that you can watch. You are welcome to bring along your own music CDs or movie DVDs from home.

Swivel-mounted monitors ensure that you always have an unobstructed view of your film.At regular intervals Dr. Kreilein organizes a children’s “open house” with the clinic team, to which different kindergartens from Heidelberg and Eppelheim are invited. On these days, clinic operations focus on the youngest patients for 3 hours. Free checkups and teeth cleaning instruction are part of the playful program.

We would like to prevent children’s aversion and fear of the dentist at an early age. If you would like to take part with your pre-school aged child, please enquire about the next date.